Booking Management

Overview of On-Request or Instant Confirmation
When your product is setup on BookIt, you can configure how you want bookings to be confirmed:

  • On-Request (or 2-way confirmation) is the default on BookIt. This means whenever a customer requests a booking you will be alerted by e-mail. You are then required to respond and either accept or decline the booking.

  • Instant Confirmation is the preferred booking confirmation method as it means customers bookings are confirmed instantly. To enable instant confirmation you will need to set up an allocation (provide BookIt with a block of rooms to sell) or manage daily availability using the availability calendar. When a booking is instantly confirmed you will be sent a confirmation e-mail.

Please refer to “Product Setup” for more information on setting up availability options.