BookIt has a comprehensive set of reports accessible from the “Reports” menu.

Description of Reports
Payments
Shows all payments made to your designated bank account in the selected date range. This report can be useful to consolidate payments with their associated bookings.

Booking System Feedback
Read what customers are saying about bookings made through the BookIt system.

Arrivals
Shows all bookings on your own product for which the traveller is arriving in the selected date range. This report gives a summary by day of traveller’s arrival dates.

Conversions
Shows the conversion rate for each part of the booking process.  This report can be used to see where people are getting to in the process and diagnose potential bottle-necks in the sales process.

Denials
Shows the confirmation source (“instant” or “on request”) for all booking requests in the selected date range. The number of “on request” bookings that could not be confirmed are shown.

Response Times
Shows your response times and average response time for all “on request” bookings in the selected date range.

Sales
Shows all sales on your own product for confirmed bookings within the selected date range.

Customer Reviews and Feedback
Shows feedback, reviews and ratings from customers after their booking is complete.

Country of Origin
See what countries your bookings originate in.

Sales by Product
Shows all sales on your own product for confirmed bookings within the selected date range. Bookings are grouped by product.

Sales by Category
Shows all sales on your own product for confirmed bookings within the selected date range. Bookings are grouped by category.

Lead times
This report shows your lead times for all bookings in a given period. This is the time from the booking being made by the traveller to the date that the customer arrives.

Viewing a Report
Choose “View” next to the report you wish to see. You will then need to choose the date selection of the report then click “Update”. Note it may take a few moments for the report to load.